Covid-19 Information
In response to the Covid-19 pandemic, we have introduced specific safety measures at all of our centres in an effort to safeguard the health, safety and wellbeing of all visitors to Rock Up. 

A full list of safety measures being taken at Rock Up are listed below:
Rock Up would like to ask all of our customers not to visit our centres if they are displaying any signs and symptoms of Covid-19 in accordance with Government guidelines.
 
Visitor requirements
The safety measures put in place in response to the Covid-19 pandemic are there to safeguard the safety and wellbeing of all customers visiting our Rock Up centres.  It is in the interest of everyone visiting our centres to comply with the safety measures that have been put in place. Therefore, should an individual not comply with these safety measures, we reserve the right to require that individual to leave the attraction in accordance with these terms and conditions.  Customers are reminded not to visit Rock Up if they are displaying any signs and symptoms in accordance with Government guidance. 

Acceptance of risk
The safety measures that are being and have been introduced are intended to minimise the risk of contracting the Covid-19 virus but this risk cannot be completely eradicated. Therefore, anyone visiting our Rock Up centres acknowledge that they do so at their own risk.
 

FAQ's

We are eager to re-open and will do so as soon as guidance from the government confirms a date.

We will be led by the Government and Local Authorities and will re-open our centres in accordance with updates from the Government at the time.

We will open with reduced numbers in our climbing arenas and we have introduced a number of new additional hygiene and safety measures which customers will see throughout our centres.

We do understand that due to unforeseen circumstances or if you develop symptoms of the coronavirus you may require to change the date of your visit to Rock Up. Please CONTACT US to change your booking.

We would like to reassure everyone that we are taking the necessary measures to provide a hygienic and safe environment. The health and safety of all of our customers and staff is a priority for us. We have implemented an extensive range of safety measures designed to ensure a healthy, happy and safe experience for all.

These measures include:

However, if you would like to amend your booking, please CONTACT US and we would be happy to amend your booking. Our cancellation policy can be found HERE.

No, although we have a lower climbing arena capacity and additional precautions in place we are still offering the same climbing experience that you would have had pre-lockdown.